Returns & Exchanges

We want you to love your glow, which is why we offer a 30-day window to return or exchange any Three Ships products that don't meet your expectations. Our goal is to ensure your skincare journey is as transparent and effective as our formulas.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.

• 2.
  Select Items

  Choose the specific products you wish to return or exchange and provide a brief reason to help us improve our natural formulations.

• 3.
  Print and Ship

  Download your prepaid shipping label, securely pack your items in their original packaging, and drop the parcel at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team receives and inspects your return, we will issue a full refund to your original payment method or process your exchange within 5-7 business days.